Quality policy

Taking responsibility for recognition as a partner of the Volkswagen Group, Volkswagen Group Services develops its activity seeking to be competitive and thus be up to the challenges to be faced, by the Group and those imposed by the labor market. We believe that, by investing in excellence and specialization, we are in line with the Volkswagen philosophy and constitute a fundamental element for the Customer's value chain and for Employees, contributing to their satisfaction. We are committed to delivering exceptional services that meet and/or exceed our customers' expectations. We recognize that our success is based on our employees, processes and customer satisfaction. 

See our full Quality Policy here.