Find out everything about the application process at Volkswagen Group Services GmbH here. We will explain what information and documents we need from you and what makes our selection process special.
You will be giving us a first impression of who you are and any background information relevant to the job.
Your CV is one of the most important documents in this process. It gives us insight into your career history and qualifications. At Volkswagen Group Services GmbH, we prefer CVs that are clearly structured – for example:
Personal Information I Professional experience I Education I Competences
Your CV should be truthful and complete, while highlighting your achievements.
In terms of references and certificates, only the most relevant documents should be included in the interests of clarity (and also to avoid excessive data volumes): your highest educational degree, key work references, any required certificates/declarations.
It is not mandatory to include a photo or cover letter. If you don’t have a photo to hand, just leave it out. The cover letter can be entered into a text box.
We currently conduct the majority of interviews via MS Teams. We are well aware of this and you have nothing to worry about. It’s the content that counts, not the video quality.
You will find the answers to all technical and organisational questions in our FAQ.
We currently conduct the majority of interviews via MS Teams or, in exceptional cases, by telephone.
We will want to learn more about you and your skills, and also about what motivates you. You and two colleagues from the relevant department, as well as one member of the recruiting team, will discuss the various aspects of the position, and you will also get to know our company better. We will also answer any questions you may have about the job or the company.
Technology: A normal computer or laptop with an Internet connection is sufficient. You should also use an up-to-date browser such as Firefox, Safari, or Chrome. You will of course need a microphone – a headset would be even better. Check the headphones of your smartphone to see if they have a microphone.
Drinks: When people talk a lot, they need a sip of water now and then. Have a glass of water ready.
Please click on the link for our MS Teams or Skype call in advance. We will then start the “conference” at the agreed time. Keep an eye on your phone in case we need to call you on it due to technical issues.
Familiarise yourself with having a job interview on your computer, which may be an unusual situation for you. Perhaps you should try it out first. We will be discussing the same things we would if we were speaking in person.
The background is an essential detail when making video calls. If the background is too bright (e.g. through a window), it will be difficult to see you. Shelves or pictures will show up in the image, so you should check the framing beforehand.
Dress however you feel comfortable in whatever you would wear if you were to attend the interview in person. Avoid clothing with small prints, as they may cause unwanted effects on the image.
Stay calm, even if technical problems arise – it can all be fixed. If there is anything you don’t understand, feel free to ask and let us know if it’s not working.
Look straight into the camera now and then. This is like making “direct eye contact” when on a video call. Pay attention to your hand gestures and body language when talking.
Whether you turn on the webcam of your computer or laptop is of course up to you. However, we recommend using video because the recruiters and responsible departments will also be using their webcams for a more personal feeling. The use of video does not influence the selection of candidates.
Use artificial light if possible, as daylight with alternating sunlight and clouds can have a negative effect on the lighting conditions during the interview. It is best to have multiple light sources in the room. Avoid too much backlighting (and don’t position the light in front of a window either) as it will be difficult to see you.
That being said, we rarely look for lighting technicians, so your personality and expertise are what counts, not the lighting and technology.
No. The way we use MS Teams, you only need to open it in a current browser via our link.
Apart from phone calls and video conferencing tools such as MS Teams or Skype, we also use other online-based selection processes. There is a wide range of interview topics that may be discussed, such as professional questions, language skills, personal questions or a brief survey. We may also use what we call the Online Assessment Centre (OAC). Tests and the OAC are only used in specific cases and for certain positions.
On-site assessment centres are only used occasionally and depending on the current situation/according to recommendations of the RKI.
You can prepare for an online recruitment test or an online assessment with specialist knowledge. Find a place where you can concentrate with no distractions. You are free to choose the time to take the test (however, there is usually a preferred end date to take the test). Online assessments do not evaluate your performance, but instead determine whether the position is the right for you within the context of the given framework conditions and requirements.
Applications to Volkswagen Group Services GmbH can only be submitted online. We cannot accept printed applications, or letters or e-mails.
Our career portal offers you and us adequate data protection and the possibility to view the status of an application at any time in the application profile.
You’ll find important information about the online application process here.
There are no differences in terms of the documents needed: All we need is your degree certificate. If you studied abroad, you must submit it as a certified translation into German.
If you don’t have any professional experience over a period of several years, our entry-level jobs will match your profile.
In principle, you may apply for multiple positions. However, it’s important to limit your number of applications and to avoid applying for jobs in too many operational areas. Instead, show us that you have specifically decided on a certain position because you believe its requirements best correspond to your profile.
Unfortunately, it is not possible to submit a speculative application at the moment.
You will generally receive a reply from us within two weeks after the submission of your application.
More detailed information on the use of personal data can be found in our Data Protection Declaration.
